Archives: Stories

Yoko Sen - Sounds of Caring - The Experience Lab
A Virtual Salon with Yoko Sen — Sounds of Caring

Recently we had the honor and pleasure of gathering health care heroes from all over the world for the premiere of Yoko Sen’s latest work of art — Sounds of Caring. Yoko is a pioneering sound alchemist and Experience Lab guest faculty passionately transforming the health care soundscape. Most recently, she has been deeply listening to the powerful and courageous voices of health care heroes at the forefront of the COVID-19 pandemic. Yoko created a powerful and provocative piece to help us all listen, hear, and begin to heal together. There is such honesty, bravery, and vulnerability – and more than anything – authenticity in these voices. The emotion travels straight from their hearts to ours.

Above is the Sounds of Caring Virtual Salon we hosted with Yoko, which includes live Q&A with Yoko about the project.

HOSTING A SOUNDS OF CARING SALON AT YOUR ORGANIZATION
In true Experience Lab form, we’ve made it easy for you to host your own salon conversation to share and discuss Sounds of Caring and embark on your own deep listening journey at your organization.

Sa·lon [sə-ˈlän]
A 16th century Italian renaissance concept where intellectuals and artists would gather together to increase their collective knowledge through conversation

Share Sounds of Caring.
Invite your participants to view the Sounds of Caring video. You may choose to watch together (in person or virtually) as part of the Salon, or send an email link to the video and ask your participants to view prior to the Salon. The seven-minute video is available here.

Guide a Salon Conversation With Your Participants.
After watching Sounds of Caring, invite your participants to join in a thoughtful conversation sparked by the video. Begin with a personal question to get participants thinking and then guide them through the Salon conversation starters.

Warm up question:

  • Think about and share a time when you felt fully seen or heard as an individual.

Salon conversation starters:

  • What are you hearing from our team members, providers and patients?
  • If we tuned our listening to what’s NOT being said, what might we discover?
  • How might we all listen more deeply or see more clearly the Experiences and emotions of our team members, providers, patients, and their loved ones?
  • What will we do with what we hear, see, and discover?

Tuning in to the voices, emotions, and Experiences of our colleagues and team members at this challenging time may reveal new possibilities for designing the future.

ABOUT YOKO SEN
Yoko is an ambient electronic musician and the founder of Sen Sound, a social enterprise with a vision to transform the sound environment in hospitals as well as the beeps from alerts and alarms. She is guest faculty in The Experience Lab, a fellow at the Halcyon Incubator, and a Citizen Artist Fellow at Kennedy Center. Her sound is described as soothing — like listening to a dream — and it is this unique sound that has taken her work to many interesting places such as IDEO and TEDx.

It was Yoko’s own personal health care Experience five years ago that sparked her passion for reimaging hospital soundscapes. While spending many hours in the hospital, she was terrified by what she heard — a cacophony of alarms, beeps, patients in pain, doors being slammed. It is said that hearing is the last sense to go at the end of life — as Yoko laid in her hospital room, she wondered what the last sound she would get to hear at the end of her own life. As she got better, she decided to explore ways to help humanize the hospital Experience by transforming the sound environment — for it to be safer, more soothing, and beautiful.

The Experience Lab is hosting weekly virtual Experience Salons with exemplars and experts focused on timely topics specific to your internal and external COVID-19 response. Stay connected to our stories or follow us on LinkedIn for more information on future gatherings.


Keone and Mari Madrid: A Dance for Health Care Heroes - The Experience Lab
Keone and Mari Madrid: A Dance for Health Care Heroes

World-renown hip hop dancers and choreographers Keone and Mari Madrid have crafted a moving story of honor and appreciation for health care heroes everywhere. Enjoy this 4-minute video featuring Keone and Mari, their daughter Numah, music and lyrics from Ben Sollee, and the Health Hero Hotline.


AHI - Courage is Found - Joy Burst - The Experience Lab
A Musical Joy Burst with AHI — Courage is Found

Every so often a voice comes along and redefines the soul for a generation: songwriter and recording artist AHI is that voice. This musical Joy Burst is designed as a respite for health care leaders, team members and providers — or anyone needing a little energy shift.

AHI has taken his passion and his guitar over 50,000 miles — from being a featured artist of the NPR Tiny Desk concert series, through the vast woodlands of Canada and the tropical hillsides of Trinidad, across the Atlantic to the brick lanes of London and the highlands of Ethiopia — and his passionate live performances have captivated audiences at every turn. His most recent album, In Our time, AHI blends folk, soul, and rock to deliver a performance worthy of a seasoned vocal powerhouse.

The Experience Lab is hosting weekly virtual Experience Salons with exemplars and experts focused on timely topics specific to your internal and external COVID-19 response. Stay connected to our stories or follow us on LinkedIn for more information on future gatherings.


Keone & Mari - Joy Burst - Good Vibes Dance - The Experience Lab
A Joy Burst with Keone & Mari — Good Vibes Dance

World-renown hip hop dancers and choreographers, Keone and Mari Madrid, share their joy through dance in support of health care heroes everywhere. Watch this 15-minute performance and Experience what it means to be alive through music and dance and learn the good vibes dance to help relieve stress and increase positivity.

Keone and Mari are dancers, choreographers, directors, global instructors, and most importantly husband, wife, and parents. Well known for their inspiring storytelling through dance for Justin Bieber’s “Love Yourself” music video, this dancing duo just completed an extraordinary run off-broadway and along with their 9-month-old daughter, recently recovered from COVID-19.

The Experience Lab is hosting weekly virtual Experience Salons with exemplars and experts focused on timely topics specific to your internal and external COVID-19 response. Stay connected to our stories or follow us on LinkedIn for more information on future gatherings.


Improvising in Times of Change - Second City - The Experience Lab
A Virtual Salon with The Second City — Improvising in Times of Change

The Experience Lab welcomes our long-time collaborators from The Second City Works in Chicago for this special Virtual Experience Salon on improvisation. We explore vital new leadership skills needed in times of great change through the art and practice of improv.

The Second City is a place for comedy, theater, and improvisation. Even the name was adopted as a tongue-in-cheek reference to Chicago’s place as “second city” to New York. It began as a stage for performers and artists to experiment with improvisational comedy, riffing off one another in scenes and story lines, and continually taking on new personas with its “Yes, AND!” methodology. Devoted to developing performers and teaching the principles of improv to leaders across all businesses and industries, Second City Works provides the tools and techniques needed for leading into the future. Expert performers and educators Butch Jerinic and Tyler Kempf will thoughtfully guide our exploration into improvisation.

The Experience Lab is hosting weekly virtual Experience Salons with exemplars and experts focused on timely topics specific to your internal and external COVID-19 response. Stay connected to our stories or follow us on LinkedIn for more information on future gatherings.


Joy Burst - Good, Good, Good - Branden Harvey - The Experience Lab
Joy Burst with Branden Harvey — Looking for the Good Good Good

What if in the midst of these times filled with an abundance of challenging news, we consciously looked for the real good news? In this Joy Burst with Branden Harvey, founder of Good Good Good, a news outlet focused on finding the good in the world, we intentionally take a moment to celebrate the good together. The stories and tools Branden shares leave you feeling less overwhelmed, and more capable of being a part of all that is good in the world.

As you watch this Joy Burst, consider closing your eyes to allow the real good news to be absorbed or take out your notebook and write down a few real good news stories that speak to you. These practices will help the good news stick like Velcro.

Branden Harvey is a storyteller focused on sharing stories of good all over the world. If Branden’s learned one thing from his work, it’s this: there’s no shortage of good news in the world. You just have to know where to look.

The Experience Lab is hosting 15-minute, live Experiences (via Zoom) with friends of The Experience Lab each week. Exemplars will virtually share music, poetry, meditation, and inspiring readings meant to serve as a midweek energy changer for you, your team, and the industry. Stay connected to our stories or follow us on LinkedIn for more information.


Laughter Yoga - Neil Prose, MD - Joy Burst - The Experience Lab
Joy Burst with Neil Prose, MD — Laughter Yoga

Laughter is the best medicine. In this Joy Burst with Dr. Neil Prose from Duke University Medical Center, we will exercise our mental and physical well-being through Laughter Yoga. This meditation technique — laughing for no reason — helps relieve our stress, ease tension, and bring our minds and bodies back into balance during this challenging time of uncertainty.

Laughter Yoga was developed by Dr. Madan Katana, a family physician in India. It now occurs in 53 countries, and there are more than 5,000 Laughter Yoga clubs worldwide.

Dr. Prose is a Professor of Pediatrics, Dermatology and Global Health, and co-director of the Health Humanities Lab at Duke. He learned about laughter yoga through the documentary “The Laughing Club of India” and is a certified Laughter Yoga instructor.

The Experience Lab is hosting 15-minute, live Experiences (via Zoom) with friends of The Experience Lab each week. Exemplars will virtually share music, poetry, meditation, and inspiring readings meant to serve as a midweek energy changer for you, your team, and the industry. Stay connected to our stories or follow us on LinkedIn for more information.


Marjory Stoneman Douglas High School Mind-Body Club -- Shaking Out Stress - The Experience Lab
Joy Burst with Marjory Stoneman Douglas High School Mind-Body Club — Shaking Out Stress

Student Ambassadors from Marjory Stoneman Douglas High School’s Mind-Body Club share methods for reducing stress through mindfulness and expressive movement — dancing and shaking the stress out — sharing their personal wisdom for bringing calm to our lives in times of trauma or uncertainty.

Following the tragic 2018 school shooting in Parkland Florida, and with the guidance of teacher Diane Wolk-Rogers, the Mind-Body Ambassador Club was created to empower students and teachers with the calming self-care skills of mindfulness, meditation, and movement to work through trauma and stress. The club is run by students who are certified facilitators who now share their skills with others across the school district, community, and the world.

The Experience Lab is hosting 15-minute, live Experiences (via Zoom) with friends of The Experience Lab each week. Exemplars will virtually share music, poetry, meditation, and inspiring readings meant to serve as a midweek energy changer for you, your team, and the industry. Stay connected to our stories or follow us on LinkedIn for more information.


Neil Prose, MD & Ray Barfield, MD, PhD - Keepers of the House - The Experience Lab
A Virtual Salon with Neil Prose, MD, and Ray Barfield, MD, PhD — Keepers of the House

Neil Prose, MD, and Ray Barfield, MD, PhD, Duke University Medical Center physicians and producers of the documentary film Keepers of the House, explore the vital role of housekeepers and key support service team members in the design of our COVID-19 response and our caring Experience as a whole.

The recently released documentary spotlights housekeepers and the critical – and sometimes invisible – role they play in our health care systems. We encourage you to also watch the 15 minute Keepers of the House documentary that is discussed during this virtual salon.

Neil S Prose, MD, is a Professor of Pediatrics, Dermatology and Global Health, and co-director of the Health Humanities Lab at Duke. Dr. Prose has given seminars and lectures on communication skills to residents, fellows, physicians and nurses in medical centers around the U.S and he developed a national curriculum in doctor-patient communication for residents in neurosurgery in the United States. In addition, Dr. Prose has consulted on developing curricula in doctor-patient communication in medical schools and clinics in South Africa, Botswana, and Kenya. He is currently creating a curriculum in respectful maternity care for midwives and health extension workers in Ethiopia, and midwifery students in Chilean Patagonia.

Ray Barfield, MD, PhD, is a pediatric oncologist and palliative care physician at the Duke University School of Medicine and the director of the Medical Humanities Program for the Trent Center for Bioethics, Medical Humanities, and History of Medicine. He joined the faculties of Duke’s Medical School and Divinity School in 2008. His early career focused on improving immune therapies for childhood cancer and understanding the moral aspects of decision-making in medical research involving children. At Duke he has focused on the role of theology, humanities, and the arts in the formation of physicians and was the founding director of two programs at Duke: Pediatric Quality of Life and Palliative Care and Theology, Medicine, and Culture. He has published widely in medicine, philosophy, and literature.

The Experience Lab is hosting weekly virtual Experience Salons with exemplars and experts focused on timely topics specific to your internal and external COVID-19 response. Stay connected to our stories or follow us on LinkedIn for more information on future gatherings.


Diane Wolk-Rogers - Resiliency in the New Normal - The Experience Lab
A Virtual Salon with Diane Wolk-Rogers – Resiliency in the New Normal

Drawing from her personal experience in the aftermath of the tragic 2018 shooting in Parkland Florida, Marjory Stoneman Douglas High School teacher Diane Wolk-Rogers shares insights on self-care, feeling grief, and finding and using tools for resilience. This moving conversation is designed to help us find light and a positive way to live into the future.

Diane is an AP world history teacher, certified mind-body facilitator, and founder of the Mind-Body Medicine Club.

The Experience Lab is hosting weekly virtual Experience Salons with exemplars and experts focused on timely topics specific to your internal and external COVID-19 response. Stay connected to our stories or follow us on LinkedIn for more information on future gatherings.