Onboarding new team members into our cultures and organizations is the first opportunity we have to demonstrate how to LIVE within our teams and how to Be – how to be oriented and how to be integrated into the way of the work. Onboarding exemplars such as Zappos, Twitter, and Facebook have discovered and incorporated creative ways to authentically display what it means to be a member of their teams. From two-month coding bootcamps and culture skits, to individual mentoring and a “pay to quit” program, each organization approaches the onboarding process through a fresh lens to ensure that new team members understand and are ready to LIVE out their organizations’ missions and aspirations.
When we invest in the onboarding Experience, it allows us the opportunity to welcome team members into both their skill fit and also their culture fit. Immersive onboarding provides new team members a clear understanding of what roles and tasks they are expected to perform, as well as expectations and examples for how they will act and feel as a part of the larger team. And, to ensure a cohesive feeling across the organization, it is critical for everyone who represents our organization or brand to receive this cultural onboarding, so including contracted partners, freelancers, and volunteers in the Experience is key.