The Experience Lab is dedicated to transforming every aspect of the health care Experience from the Inside Out. It’s what we call “Big E Experience”–creating meaningful and memorable Experiences for and with team members, providers, patients, and guests–because we believe everyone’s Experience matters. Our Catalysts use innovative Experience Design principles, lenses, and techniques to guide, inspire, and equip visionary health care systems–our Lab Partners–to imagine anew. Together, we will intentionally design a new future for health care.
Whether you are ready for total, transformative change, are eager to explore the realm of Experience, or are simply seeking provocative inspiration and ideas, The Experience Lab has an Experiment just for you.
The National Experience Transformation Collaborative
Our signature year-long offering.
4 Discovery Labs
A Unique Primer for Curious Leaders
An immersive and steady flow of insights, tools, and methods for expert Experience Design, Culture Cultivation, and Organizational Transformation.
Daily Access to Essentials Collective
Monthly Action Kits
1 Experience Salon
An inspiring, sensory transformation
for healing health care spaces
HD, aerial, time-lapse,
and slow-motion cinematography
A variety of natural settings
A sense of wonder and awe
Catalysts precipitate and accelerate change by bringing the right elements together at the right time. Our extraordinary team of Catalysts hail from both inside and outside of the health care industry, and are known for shaping culture and Experience for some of the nation’s best known brands and organizations.
Founder & CEO
Chief Business Officer
Chief Experience Officer
Chief Creative Officer
Director, Experience Logistics
Director, Experience Activation
Manager, Experience Relations