“A thought, even a possibility, can shatter and transform us.”
~ Friedrich Nietzsche
~ Friedrich Nietzsche
A unique primer for curious leaders, Essentials is designed to provide a year-long, continuous rhythm and flow of expert-curated elements: insights, ideas, tools, and immediately applicable Action Kits and guides for those passionate and committed to transforming every aspect of the health care Experience. Plus, the Essentials collective provides an inspiring community for connection, collaboration, and Experience experimentation – equipping Lab Partners with principles of Experience Design, approaches, and methods for leading positive cultural change.
Essentials is the must-have for inspired leaders—from Chief Experience Officers and Nursing Executives, to leaders in HR, Operations, and Marketing—aiming to:
Four strategic themes—LEADING, LOOKING, LIVING, and LOVING—and twelve Essential principles will serve as the actionable framework for transforming all aspects of the Experience for team members, providers, patients, and guests.
Throughout the year, Essentials Lab Partners will:
52 WEEKLY SPARKS
Aligned to quarterly themes and monthly principles, Sparks include custom-curated Experience Design ideas, articles, videos, podcasts, and other inspiring digital content designed to ignite and spread new action throughout your organization.
12 MONTHLY ACTION KITS
Monthly Action Kits contain hand-curated tools, books, and unique Experience curiosities to spark innovative ideas, amplify joy, and equip you and your team with resources and a robust action guide to design a new kind of Experience.
12 MONTHLY CATALYST CONNECTIONS
Check-in with your Experience Lab Catalysts and fellow Essentials collective Lab Partners via monthly video calls to ask questions, chart direction, and further explore principles and themes.
FACE-TO-FACE ESSENTIALS ACTIVATION
Experience Lab Catalyst(s) join you in person at your organization for an on-site salon to provide 1:1 guidance, insight, and support for connecting dots for leading and activating your Experience priorities.
IMMERSIVE EXPERIENCE SALON
Essentials collective Lab Partners attend an immersive one-day Experience Salon in San Diego to get up close and personal with The Experience Lab while exploring leading Experience exemplars.
Tickets to STIR, a one-day collision of uncommon concepts and conversations bringing extraordinary big thinkers, world changers, artists and scientists to spark new thinking for making health care better.