What’s Love Got to Do With It?


MetroHealth System’s CEO, Akram Boutros, is what some would call a LIVING paradox; he’s a leader who roots all his actions, strategies, and decisions in LOVING. In his TEDxClevelandStateUniversity talk, Boutros shares why he comes first and foremost from a place of love: because he knows his organization – the team members, the providers, the patients, and their guests – is great because of the unique qualities each one brings to the table. He believes we need to come from a place of love — similar to how you would treat your family — allow people to make mistakes, give second chances, and be able to see them for who they really are. Each individual is worthy of love and capable of bringing love into their relationships every day. So what’s love got to do with it? Everything.

Think of a relationship with a team member that could use some strengthening. How might we bring our Whole Heart and a little more love to that relationship?

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