What comprises a Moment? The first definition that may come to mind is “a short period of time: an instant.” Yet, there’s more to it. A Moment is also defined as, “a definite period or stage; a juncture.” This second meaning takes an instant and gives it more gravitas – it is this particular meaning of Moments that we are seeking to create. As Experience leaders, we have the opportunity to turn a Moment into a lasting memory.
Many elements affect the way in which we make Moments matter: the environment they’re designed within, the senses that are engaged throughout, and the feelings in the heart that last beyond. All three work in harmony to shape a Moment. This week we will learn from three very different exemplars working in very different environments who have mastered the importance of intentionally creating Moments.