How do we expand and amplify our team member engagement? Simply invite and provide permission for team members to be Wholehearted in their work. This thoughtful piece by Aimee Lucas of the Temkin Group explores the impact of positive psychology on Experience design. Positive psychology is defined as:
“The scientific study of the strengths that enable individuals and communities to thrive.The field is founded on the belief that people want to lead meaningful and fulfilling lives, to cultivate what is best within themselves, and to enhance the experiences of love, work, and play.”
So it makes perfect sense that when we are Wholehearted and approach work with courage and vulnerability that we are cultivating what is best within ourselves. When we design all jobs in health care to bring out the meaning in the work, we ensure each of our team members is doing just what positive psychology encourages: enabling individuals and communities to thrive. Shouldn’t this sentiment be at the core of all healing? Leading with this notion allows us to create organizational empathy for each other and for those we serve.