The Empathy Museum
Would you walk a mile in someone else’s shoes? Literally? At the Empathy Museum, you can do just that. Founded in 2015 by empathy expert Roman Krznaric, the Empathy Museum is a travelling collection of participatory arts projects that focus on Storytelling and dialogue. The “Mile in My Shoes” exhibit allows you to select an actual pair of shoes, walk around in them, and listen to the story accompanying them. The aim is to inspire compassion and understanding for the lives and stories of others.
While many of us can’t go visit the Empathy Museum in person, we can learn from its founder. Krznaric acknowledges that empathy is “trending” right now in the world of business, and he thinks it’s for good reason: because empathy is undeniably powerful. In this piece, he shares the Six Habits of Highly Empathic People (all habits we can easily integrate into our daily lives): cultivate curiosity about strangers, challenge prejudices and discover commonalities, try another person’s life, listen hard and open up, inspire mass action and social change, and develop an ambitious imagination. It’s also worth taking a listen to the podcast “A Mile in My Shoes” available wherever you get your podcasts.
|While we aren’t suggesting you encourage team members to literally exchange shoes, in what ways might we encourage and facilitate active empathy in our organizations? How are we gathering the stories of our team members, providers, patients, and guests and sharing them to inspire a more global understanding of the humans that make up our Experience? Can we intentionally take another perspective for deeper knowing?|