Alexa M.D.

In this Digital Trends article, Alexa is more than a smart assistant – she is a partner in your health care, Amazon has a dedicated health and wellness team focused on making Alexa more helpful in health care. While still a ways away from solving the challenges of HIPAA regulations and privacy laws, the possibilities of this statement are already coming to life. During COVID-19, Amazon Alexa learned to search across all of Northwell Health emergency departments to deliver current wait times and Mayo Clinic launched a new skill for Alexa to put the latest information people were seeking the just a question away.  As we continue to unleash these powerful new technologies, it’s not a question of if Alexa can make an impact on health care; it’s simply a question of how.

How might Alexa make an immediate impact in our organizations today? In patient rooms as a virtual assistant Personalizing music and lighting preferences? Or what about in an operating room helping providers with safety checklists? Think of ways this Perspective Shifting technology could improve Experience for team members, providers, patients and guests.

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